Client Care
Frequently Asked Questions
How do I order?
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Send us a message on WhatsApp with the item you like (every product page has a WhatsApp button with the product name already written). We answer personally, send real photos, and confirm the price and delivery with you.
Do you deliver outside Turkey?
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Yes. We deliver worldwide. Delivery time and cost depend on your country and are confirmed with you on WhatsApp before you pay.
How do I pay for an international order?
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International orders are paid securely online before dispatch. Cash on delivery is not available outside Turkey.
Can I see the pieces in person?
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Yes. We have two boutiques in Istanbul. Message us on WhatsApp for the addresses and opening hours. In Istanbul we can also deliver to your home.
Do you sell pre-owned items?
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Yes. Alongside new pieces we offer pre-owned and restored items. Their condition is stated clearly on each product page and we send detailed photos on request.
How do I find my bracelet size?
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See our guide on how to measure your wrist for a bangle, cuff or chain bracelet, then send us your measurement on WhatsApp and we confirm the size with you. Bracelet sizing guide